IT Infrastructure Manager - Service Assurance & End User Computing

• Partners with CIO to lead the technology infrastructure strategy and execution for the enterprise.
• Planning the infrastructure budget & forecasting the budget
• Leading the infrastructure related audits & it’s closure.
• Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
• Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
• Development of enterprise standards and technology architecture and the IT operations governance process.
• Conduct product and vendor evaluations ensuring best in class technologies and partners.
• Works closely with and manage strategic vendor partner relationships. Setup and run the Governance with the partners. Build strategic relationships for creating value for the organization.
• Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
• Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
• Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures.
• Leadership for delivery of 24/7 service operations and KPI compliance.

Experience:

• 15+ years’ total experience, including 5+ years in a production 24/7 high-availability multi-site enterprise cloud environment, including application hosting, voice and data networks, security and information protection.
• Experience of leading overall infrastructure for a complex organization and network, VLAN setup for regulatory requirement, managing data protection, etc.
• Working knowledge of Microsoft stacks.
• Working knowledge of AWS & Azure Cloud related technologies, Cisco-based network communications technology, High availability and disaster recovery architecture, communication and related technologies.
• Exposure to ITIL concepts and adoption.
• Experience with regulatory compliance issues, as well best practices in application and network security.

B. Tech or Masters

**This position may have in-office requirements depending on candidate location.**

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.   

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG’s Insider Pro and Computerworld’s 2020 list. For many years running, we have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates—as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-equity-inclusion/

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits  

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 

Fair Chance Notices

• California
• San Francisco
• Los Angeles
• Philadelphia